About Us
Awra, [company details], KvK [number], VAT [number], Email: contact@awra.nl

Scope
These Terms apply to all purchases made on [domain].

Products & Prices
We do our best to present colours, fabrics, and sizing accurately, but slight variations may occur. Prices include VAT where applicable. We may correct obvious errors.

Orders
A contract is formed when you receive an order confirmation. We reserve the right to refuse or cancel for justified reasons (fraud suspicion, stock errors).

Payments
Accepted methods: Cards, PayPal, iDEAL, Bancontact, Sofort. Payments are processed securely; we never store full card details.

Delivery
NL: 1–3 business days. EU: 3–7 business days. Risk transfers on delivery.

Right of Withdrawal
EU customers have 14 days from the day after delivery to cancel without reason, and another 14 days to return. Full details in the [Return Policy]. Exceptions apply for hygiene-sensitive items, personalised orders, and final sale.

Returns & Refunds
Returned items must be unworn, unused, with tags. Refunds via the original payment method within 14 days of receiving the return.

Warranty & Conformity
Statutory consumer rights apply. Faulty items will be repaired, replaced, or refunded.

Promo Codes
Valid only within the stated timeframe and conditions.

Intellectual Property
All content and designs are owned by Awra and cannot be used without permission.

Liability
We are not liable for indirect losses. Nothing excludes liability for fraud, death, or personal injury caused by negligence.

Governing Law
Dutch law applies, with EU consumer protections remaining. Disputes may be raised via the EU ODR platform.